You can confirm whether your FíRIN requires a firmware update or not by checking the lens current firmware version through your camera setting menu.
Menu → Setup → [Version]*
Your Sony camera screen will show you the current firmware version of your camera and attached lens
as in the example below:
Lens version.02 is the newest firmware update (December 2018).
Note: the setup page is usually the last tab in Sony cameras' setting menu. Should you have any issues in finding the Setup menu, please consult the instruction manual of your Sony camera body.
Please find our official announcement about compatibility between Tokina lenses and Canon EOS R cameras here.
Please find our official announcement about compatibility between Tokina lenses and Nikon Z7 mount cameras here.
Please find the Tokina "Lens-Camera compatibility chart" here.
If you camera is not currently listed, please contact our customer service.
Please contact the store you bought the lens from and be ready to provide your receipt and warranty card. Alternatively you can contact our official distributor in your country.
Please note that, in most cases, warranty is valid only within the country you bought your lens in.
Please contact our official distributor in your country for more information.
Please contact our official distributor in your country for information on authorized dealers and retailers.
Unfortunately we cannot guarantee for compatibility with discontinued lenses.
We do not provide service manual or spare parts to end-users. Please contact our official distributor in your country for more information on repairs.
Please use the dedicated form at the bottom of our ambassador webpage.
All propositions and information from you as an aspiring ambassador will be carefully considered and we will definitely contact you in case your proposition will meet our requests or our projects will match your skills.
Please directly contact Tokina Cinema Support Team here.
Please directly contact Tokina CCTV Lenses Support Team here.
Please fill the contact form here. Our Tokina Support Team is ready to answer your questions.